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Frequently asked questions
| Headline: | Which model ?? | | Question: | I have either the OCC2 or the OCD2 installed recently, how can I tell which model it is I have? |
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Answer
- Press both UP and DOWN buttons together for 3 seconds. INFO is displayed
- Press UP button until you reach the "APP" sub menu. Select the sub menu with the OK button.
- Try changing application type. If "roLi" is available the thermostat is a OCD2.
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| Headline: | Sensor type | | Question: | Which sensor type is used for the OCC2/OCD2. |
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Answer
OCC2/OCD2/OCC3/OCD3/OCD4 uses 12kOhm (at 25°C/77°F). Here is the link for the sensor characteristic:
http://www.oj.dk/ETF-xx99-/-NTC12k-928.aspx
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| Headline: | ocjmicroline clock thermostat - not working | | Question: | Hi - we have a OCC2 for under floor bathrrom heating - the thermostat / clock keeps clicking in and off every few seconds when it is supposed to be heating up. The display goes blank and then reappears with an audible click for a few seconds. What is happening? |
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Answer
The internal power supply of the thermostat has over the years derated. Please contact your local dealer for replacement.
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| Headline: | ocd4 Load | | Question: | When turning on the unit for the first time and choosing Floor thermostat - it asks me for a load. |
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Answer
Ask installer for total load.
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| Headline: | MCC2 problem | | Question: | How to find informations on MCC2 |
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Answer
See OCC2!
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| Headline: | Lenght of sensor cable | | Question: | What is the maximum lenght of the sensor cable? |
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Answer
In general, we reccommend a maximum cable lenght of 50 (fifty) meters.
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| Headline: | Instruction for OCC2/OCD2 | | Question: | I'm missing the instruction/manual for my OCC2/OCD2. |
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Answer
Here is the link for OCC2/OCD2 manuals and instructions:
Link to instruction
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| Headline: | E2 | | Question: | How can I cure this error message? |
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Answer
"E2" means defective or disconnected floor sensor. Sensor resistance should be 12kOhm at 25°C (72°F).
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| Headline: | Backup time (OCC2) | | Question: | What is the backup time on the OCC2 |
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Answer
The backup time on the OCC2/OCD2 is 48 hours.
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